We believe that Monkey World should be accessible to all, and are continually looking for new ways to improve our facilities.

Please download our accessibility statement for a full guide to what you can expect when visiting Monkey World. The main facilities are outlined below. During Covid-19 we have had to make some changes to our accessibility offerings to comply with social distancing measures safely.

All of Monkey World is accessible for our disabled visitors except for the Woodland Walk, due to the uneven ground. The only primate enclosure along the Woodland Walk is one marmoset house. In a few places around the park there are some uneven surfaces and short areas on steep cambers which may be difficult to negotiate for manual wheelchair users.

If you have queries or questions prior to your visit, please contact us at 01929 462537 or by emailing apes@monkeyworld.org.

Car Parking

On arrival you will be able to park near to the entrance kiosks. We have several disabled bays which are are on a first come first serve basis.

Toilets

A separate disabled toilet with wheelchair access is situated near the main entrance and one near the gibbon enclosure.

The First Aid hut is equipped with a bench and toilet and can be used for adult changing, or any other privacy needs. Please ask a member of staff for access.

First Aid

Monkey World has first aiders available for emergencies or assistance required.

Wheelchairs and Motorised Scooters

Wheelchairs & Mobility Scooters are currently unavailable for hire. Local companies can provide day hire and deliver to the park. You will need to organise this directly with them.

Hearing and Visually Impaired Visitors

If you require a written Keeper Talk please ask the Keeper at the beginning of the talk that you are interested in. Talks are available via video by scanning QR codes at the enclosures too. All talks are subtitled.

Guide dogs are permitted in the park. However they are not permitted to go into the Malagasy enclosure where the lemurs are free to roam around.

There are also 3 sensory statues at the park that are available for visually-impaired visitors to touch in order to guage the shape and size of some of our primates. There is a male orang-utan’s face (pictured), a male chimpanzee’s face and a common marmoset. Please ask for assistance if you would like access to the statues.

Children’s Play Area

Due to Covid-19, our wheelchair swings are currently unavailable. This is as it would be impossible to maintain social distancing with our staff during the fitting of wheelchair to the swing safely.

We have two birds nest swings (pictured) at both the Great Ape Play Area and the play area near the Watering Hole cafe.

PLEASE NOTE:

Monkey World is running on a limited service at the moment. The indoor cafes remain closed for visitor safety currently.

The Play Areas are now open, and can be used at your own risk. Please read the full risk assessment here.

Mobility scooters and wheelchairs are not currently available for hire. Keeper talks are being replaced by informal Q&A sessions during feedings Full pre-recorded keeper talks are available via QR codes at each enclosure. Please see our reopening FAQs for full information on reopening.

 

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