Please download our accessibility statement for a full guide to what you can expect when visiting Monkey World. The main facilities are outlined below. During Covid-19 we have had to make some changes to our accessibility offerings to comply with social distancing measures safely.
All of Monkey World is accessible for our disabled visitors except for the Woodland Walk, due to the uneven ground. The only primate enclosure along the Woodland Walk is one marmoset house. In a few places around the park there are some uneven surfaces and short areas on steep cambers which may be difficult to negotiate for manual wheelchair users.
If you have queries or questions prior to your visit, please contact us at 01929 462537 or by emailing apes@monkeyworld.org.
On arrival you will be able to park near to the entrance kiosks. We have several disabled bays which are are on a first come first serve basis.
A separate disabled toilet with wheelchair access is situated near the main entrance and one near the gibbon enclosure.
The First Aid hut is equipped with a bench and toilet and can be used for adult changing, or any other privacy needs. Please ask a member of staff for access.
Monkey World has first aiders available for emergencies or assistance required.
Wheelchairs & Mobility Scooters are currently unavailable for hire. Local companies can provide day hire and deliver to the park. You will need to organise this directly with them.
If you require a written Keeper Talk please ask the Keeper at the beginning of the talk that you are interested in. Talks are available via video by scanning QR codes at the enclosures too. All talks are subtitled.
Dogs and other pets are not permitted into the park. Our rescued and endangered primates become very upset and agitated by dogs, and Monkey World is their home and safe haven so we do not allow dogs in the park. However we do accept Guide Dogs, Hearing Dogs and Registered Assistance Dogs, with prior notification only by calling the office on 01929 462537 (Mon-Fri) or 01929 401012 (weekends) and on production of their ID book. However they are not permitted to go into the Malagasy enclosure where the lemurs are free to roam around.
There are also 3 sensory statues at the park that are available for visually-impaired visitors to touch in order to guage the shape and size of some of our primates. There is a male orang-utan’s face (pictured), a male chimpanzee’s face and a common marmoset. Please ask for assistance if you would like access to the statues.
Due to Covid-19, our wheelchair swings are currently unavailable. This is as it would be impossible to maintain social distancing with our staff during the fitting of wheelchair to the swing safely.
We have two birds nest swings (pictured) at both the Great Ape Play Area and the play area near the Watering Hole cafe.
