We believe that Monkey World should be accessible to all, and are continually looking for new ways to improve our facilities.

Please download our accessibility statement for a full guide to what you can expect when visiting Monkey World. The main facilities are outlined below.

All of Monkey World is accessible for our disabled visitors except for the Woodland Walk, due to the uneven ground. The only primate enclosure along the Woodland Walk is one marmoset house. In a few places around the park there are some uneven surfaces and short areas on steep cambers which may be difficult to negotiate for manual wheelchair users. We have a fleet of motorised scooters which are perfect for negotiating these areas, and can be booked in advance.

If you have queries or questions prior to your visit, please contact us at 01929 462537 or by emailing apes@monkeyworld.org.

Car Parking

On arrival you will be able to park near to the entrance kiosks. We have several disabled bays which are are on a first come first serve basis.

Toilets

A separate disabled toilet with wheelchair access is situated near the main entrance and one near the gibbon enclosure.

The First Aid hut is equipped with a bench and toilet and can be used for adult changing, or any other privacy needs. Please ask a member of staff for access.

First Aid

Monkey World has first aiders available for emergencies or assistance required.

Wheelchairs and Motorised Scooters

Wheelchairs & Mobility Scooters are currently unavailable for hire. Local companies can provide day hire and deliver to the park. You will need to organise this directly with them.

Hearing and Visually Impaired Visitors

If you require a written Keeper Talk please ask the Keeper at the beginning of the talk that you are interested in.

Guide dogs are permitted in the park. However they are not permitted to go into the Malagasy enclosure where the lemurs are free to roam around.

There are also 3 sensory statues at the park that are available for visually-impaired visitors to touch in order to guage the shape and size of some of our primates. There is a male orang-utan’s face (pictured), a male chimpanzee’s face and a common marmoset. Please ask for assistance if you would like access to the statues.

Children’s Play Area

The Play Areas are currently closed for visitor safety. We apologise for any inconvenience this may cause.

We have wheelchair swings at our two main play areas; near the Watering Hole and the Great Ape Play Area at the far end of the park.

Please ask for assistance to secure your wheelchair safely. We also have 2 reclining chairs at the Great Ape Play Area.

The birds nest swings (pictured above) at both locations can also be used.

Visitor Notice:

Monkey World is open on a pre-booked basis only. Before booking, please read our Reopening Information here.

To book a ticket online, please click here.

Thank you for understanding.

 

PLEASE NOTE:

Monkey World is running on a limited service at the moment. The adoption centre, play parks and indoor cafes remain closed for visitor safety currently. Mobility scooters and wheelchairs are not currently available for hire. Keeper talks are currently not running but will be available soon via video. Please see our reopening FAQs for full information on reopening.

 

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