Monkey World assists governments around the world to stop the smuggling of primates from the wild.

At the Centre refugees of this illegal trade as well as those that have suffered abuse or neglect are rehabilitated into natural living groups.

Rescue & Rehabilitation
Monkey World | Ape Rescue Centre

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Frequently Asked Questions

What are your opening times?

We are open every day of the year except Christmas Day from 10am until 5pm. During July and August, we extend our opening times from 10am until 6pm. Last entrance to the park is one hour before closing.

How can I get to Monkey World using public transport?

The nearest public transport link to Monkey World is via Wool train station, which is approximately 1.5 miles away. There are usually taxis available at Wool station to complete your journey to the park.

Where is your closest airport?

Our closest airport is Bournemouth which is about 25 miles away from the park (www.flybournemouth.co.uk). From here you can either take a taxi or bus to Bournemouth train station, and then the train directly to Wool station.

Southampton Airport is about 50 miles from Monkey World. Trains run directly from Southampton Airport Parkway to Wool.

Can I hold or touch one of the primates at Monkey World?

We do not allow visitors to touch or handle any of the primates. There are a number of reasons for this. Most of the primates here at Monkey World have been rescued and now live in family groups. We encourage our monkeys and apes to interact with each other, and therefore, we do not allow visitors to disrupt them. Furthermore, primates can catch the same viruses as humans (e.g. colds and flu), which can be potentially dangerous to them, so limiting the number of people they come into contact with helps to ensure their good health. As our monkeys and apes are rescued, we also feel that it is important to provide them with reliable, familiar faces that they can trust, and not expect them to accept “strangers” in their home. We also have to comply with Health and Safety Regulations as most of our primates are dangerous wild animals.

Are there any special events happening at the park?

Details of forthcoming events can be found on the Events page by clicking here.  Events are also detailed in the Ape Rescue Chronicle newsletter sent to all our primates' adoptive parents.

I have lost my season ticket, what should I do?

If you have lost your season ticket, please contact the adoptions office (Tel: 01929 401012). We cannot re-issue season tickets, however, we will take your details and add your name to our lost season ticket register which is kept up at the entrance at all times. If your details are on our lost season ticket register, free entrance will still apply.

Is Monkey World a registered charity?

Although we rely heavily on donations to continue to do our work, Monkey World itself is not a registered charity. The reason for this is because the founder, Jim Cronin, would not have been allowed to be a trustee by the Charities Commission. And further, Jim and Alison have never wanted to hand over control of the park to a group of other people.

Currently, all of the money that we receive through donations and our adoption scheme goes into our Ape Rescue Trust, which is a 100% fund so that all of the money is used solely for the rescue and rehabilitation of primates and no administration costs are removed.

However Monkey World has founded two affiliated charities and continues to support them both: 

  • The Jim Cronin Memorial Fund for Primate Conservation and Welfare (registered charity number 1126939) was established after Jim sadly passed away in 2007. 
     
  • EAST - the Endangered Asian Species Trust - (registered charity number 1115350)  supports our rescue, rehabilitation and release programs in Dao Tien in Vietnam.

Donations

Although we are not a registered charity, we do rely entirely on entrance fees, donations and our adoption scheme to fund our work. We have set up the Ape Rescue Trust Fund which is our 100% fund and functions like a charity. All money that we receive through adoptions or donations goes straight into this fund and is used solely for the rescue and rehabilitation of primates. Donations can be made to the fund by cheque, standing order (please contact the administration office for details) or by donations made when you visit the park.

Other Donations

We are always happy to receive clean bed linen, towels, duvet covers, pillow cases and blankets.  PLEASE no crocheted blankets or duvets or pillows.

We are also always very grateful for all types of fresh fruit and vegetables, strands of garlic, heavy duty dog toys, or small-medium sized cane baskets for our small monkeys to nest in. A detailed list is avaiablae on the Shoe Box Appeal page.

If you bring donations to the park with you, please leave them at the main entrance gate for collection.

You can also help by sending your used ink cartridges to "Cash for Cartridges" and specify that it is on behalf of Monkey World.

Can we meet Dr Alison Cronin, Jeremy or other staff members?

Alison and Jeremy have very hectic schedules and are busy organising rescues or caring for our primates here at Monkey World so specific meetings cannot be arranged with them or any other staff.

However, when they are out and about in the park they are always happy to meet visitors and say hello.

Can you recommend anywhere to stay near to Monkey World?

We cannot recommend places to stay, however, we do have a list of local accommodation on the Accommodation pages of our website. Please do also contact our local tourist information centres for further information:

www.purbecktourism.co.uk
www.poole.gov.uk
www.bournemouth.co.uk
  

How do I set up a sanctuary to help animals?

As a policy, we will not give advice about setting up an animal centre or sanctuary. We would urge people not to consider this venture unless you already have plenty of experience in looking after and managing wild animals. If you do not already have experience the animals would probably have to suffer your learning curve. There is a huge amount to learn.

Why are there no gorillas at the park?

Fortunately, we have not come across many gorillas that have needed rescuing from the illegal pet or smuggling trades. Gorillas do not make such popular pets as chimpanzees and other primates. Also, as they are very rare, zoos are usually very keen to ‘snap up’ gorillas that need re-homing.

Should we come across any gorillas that do need rescuing, we would of course be very happy to take them on, as long as there was not a more suitable place for them to go (i.e. somewhere that already has gorillas). Hopefully we will not have to rescue any of these magnificent creatures in the future.

Do I need to pre-book entrance tickets?

Entrance tickets can be purchased from the entrance gate on arrival. There is no need to pre-book entrance unless you are visiting with a group of 10 or more people.

Group visits

We offer discounted entrance rates to groups of 10 or more people. Group entrance must be booked in advance through the administration office, otherwise single entrance rates will apply. To obtain a group booking form please contact the office by calling 01929 401003 or email officesupport@monkeyworld.org.

Please note: the administration office is open from 9.00 am until 4.30 pm, Monday to Friday only.

Can I purchase gift vouchers for entrance to Monkey World?

Gift entrance tickets, tour vouchers and 'Monkey Money' vouchers can be purchased in advance by phoning the administration office (01929 462537 option 3). Tickets are made valid for up to one year from date of purchase. Once payment has been received, tickets will be sent out as soon as possible to the requested address.

Will I be able to see the primates if the weather is bad?

The majority of the park is outdoors, therefore, we do advise visitors to bring wet weather clothing at all times.

We have over 250 primates here at the park, all of whom have access to both their indoor and outdoor enclosures throughout the day, unless we have to bring them indoors due to safety reasons. We have viewing areas for our visitors to watch the primates at all of our enclosures, both indoors and outdoors. The activity and location of the primates depends entirely on the moods of the individuals.

We have Keeper Talks throughout the afternoon (12 noon until 3pm) at which scatter feeds are usually given. These are a great opportunity to learn about the primates that we have here at the park, and the work that we do. We cannot offer refunds for entrance to the park unless special circumstances are agreed by the Directors.

Do you take on volunteers/work experience students to work with the primates?

Although we do really appreciate offers of help, due to the nature of our work, we are unable to take on volunteers or work-experience students to work directly with our primates for periods of less than 9 months. Almost all of our monkeys and apes have been rescued and need careful management in order to encourage their rehabilitation. Therefore, we generally only take on experienced wild animal keepers.

How do I start working with primates?

There are many ways to get started working with animals. The most important advice we can give anyone who is keen to work with primates, or other wild animals, is to get as much experience as possible. We generally look for keepers who have plenty of experience in looking after and managing wild animals. Many zoos and wildlife parks take on volunteers either as a block placement or on a regular basis.

Educationally, there is no single option. However, biology, animal behaviour, physical anthropology or veterinary courses are a good place to start.

What should I do if I see a monkey or ape that needs rescuing somewhere in the world?

Please make detailed notes of where and when you saw the monkey or ape, including the exact location - street names and/or shop names will help us to find the primate. If possible, a photo of the monkey or ape would be very helpful to us, but do not get yourself into trouble, and try not to pay for the photos as it only encourages the trade. Please forward this information to Monkey World either by post or by email.

Are dogs allowed into the park?

Dogs and other pets are not permitted into the park.  However we do accept Guide Dogs, Hearing Dogs and Registered Assistance Dogs, with prior notification only.  In the interest of animal welfare, please refrain from leaving pets in your vehicle during your visit.  We reserve the right to contact any relevant authority if we feel that an animal left in a vehicle in our car park is suffering or distressed in any way.

If alternative arrangements can be made this would probably be best. The only alternative we can suggest is perhaps call our local tourist info office in Wareham, on 01929 552740, who may be able to assist with kennel information in the area.

Adoption FAQs

What will I receive with my adoption pack?

With an annual adoption, you will receive a photo of the primate that you choose to adopt, issues of our Ape Rescue Chronicle (three issues are produced per year), a certificate and also a season ticket that allows the 'adoptive parent' free entry to the park for the whole year.

How many issues of the Ape Rescue Chronicle are produced each year?

We produce three issues of the ARC per year: the Spring, Summer and Winter editions. We do our best to send these out as quickly as we can, however, rescues and events around the park do sometimes delay us in producing the Chronicles on time.

Can I arrange for the adoption pack to be sent to myself rather than the recipient?

Although we require the 'adoptive parent's' name and address for our records in order to send them the Ape Rescue Chronicle, you can arrange for the adoption pack to be sent elsewhere initially. Once you have filled in the adoption details and provided your payment details, you will be asked what address you would like the adoption pack to be sent to.

When can I expect to receive my adoption pack?

We process adoptions according to their start date and we will do our best to ensure that adoptions are received prior to the start date. If the specified delivery address is different to the address of the recipient we will process and send out the adoption as soon as we can.

If the adoption pack is to be sent directly to the 'adopter' we will hold on to the pack and send it out so that it arrives as close to the start date as possible.

What does 'Primate Name' mean?

This refers to the name of the primate that you would like to adopt. You can adopt any of the primates that we have here at the park. Our chimpanzees, orang-utans, gibbons and capuchin monkeys are adopted as individuals, and the smaller monkeys and lemurs are adopted as groups.

Can I renew my adoption online?

Adoptions can be renewed online by clicking here using the same process as if you are setting up a new adoption. When filling in the adoption form online you will be asked whether or not the adoption is a renewal, and also for you to input your adoption identification number.

Is there an extra charge for sending adoptions abroad?

A postage charge is added to all adoptions that are sent out and so postage fees are higher when sending abroad.  This charge covers the inital pack, as well as the 3 editions of the Ape Rescue Chronicle that are posted during the year of adoption.

Who can use my adoption season ticket?

The season ticket is valid for usage by the named recipient only. Season tickets being used by anyone other than those named on the ticket will be confiscated at our entrance gate.

Can I set up an adoption by post?

Adoptions can be setup online via Adoptions, by post, or by calling 01929 401012. If you would like us to send you a form to complete, please contact the office either by email or calling 01929 401012 with your full postal address and we will do so straight away.

How much does an adoption cost?

This depends on the person that is adopting one of our primates. If the 'adopter' is an adult, then the cost of the adoption for the year is £30. For a child (up to 15 years old) or a senior citizen to adopt one of our primates the cost is £20 per year.

For more information, please see our "Adoptions" page or call 01929 401012.